Legal

Privacy Policy

This Privacy Policy explains how Luxviva Studio LLC collects, uses, and safeguards information when you use our website or contact us.

Effective Date: September 2, 2025

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How We Handle Your Information

We respect your privacy and are committed to transparency.

This Privacy Policy ("Policy") describes the privacy practices of Luxviva Studio LLC ("Luxviva," "we," "us," or "our") in connection with this website and our communications with you.

1. Who We Are

Luxviva Studio LLC provides smart home design and integration consulting. Depending on project needs, installation or construction services may be performed by independent licensed contractors or partners. Those parties operate under their own privacy and legal terms.

2. Information We Collect

2.1 Information you provide to us

Contact details (name, email, phone) and project information when you book a consultation or complete forms.
Communications you send us (emails, messages, call details).
Preferences and notes you choose to share about your home, products, or timelines.

2.2 Information collected automatically

Device and usage data (IP address, browser type, pages viewed, clicks, referring/exit pages, timestamps).
Approximate location derived from IP address.
Cookies and similar technologies (see "Cookies & Analytics" below).

2.3 Information from partners

If you are referred by a designer/installer/real estate partner, we may receive basic contact/project details to coordinate services.

3. How We Use Information

To respond to inquiries, schedule consultations, and provide estimates or proposals.
To operate, maintain, personalize, and improve our website and services.
To send service-related communications and updates you request.
To protect our rights, prevent fraud/abuse, and comply with law.

4. When We Share Information

We do not sell your personal information. We share information only in the following circumstances:

Vendors & service providers who help operate the website, schedule, or communicate on our behalf (bound by contractual confidentiality and security obligations).
Project partners such as independent contractors (e.g., licensed installers) strictly to coordinate the services you request.
Legal & compliance when required by law, regulation, or to protect rights, safety, and security.
Business transfers in connection with a merger, acquisition, or asset sale, subject to this Policy.

5. Cookies & Analytics

We use cookies and similar technologies to remember preferences and understand website performance.

Essential Required for core site functions (navigation, security, forms).
Performance To measure traffic and improve pages (e.g., page views, time on page).

Your choices: Most browsers allow you to block/clear cookies via settings. If you block essential cookies, some features may not work. If we deploy analytics tools, opt-out instructions will be provided here or in the banner at first visit.

6. Data Retention & Security

We retain information for as long as necessary to fulfill the purposes described in this Policy or as required by law, then delete or de-identify it. We use reasonable technical and organizational measures to protect information. No online service can be 100% secure.

7. Your Privacy Rights (California)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (as amended by the CPRA):

Right to know/access the categories and specific pieces of personal information we collected about you.
Right to delete personal information, subject to legal exceptions.
Right to correct inaccurate personal information.
Right to opt out of sale or sharing of personal information. We do not sell personal information; if practices change, we will update this Policy and provide a "Do Not Sell or Share My Personal Information" mechanism.
Right to limit use/disclosure of sensitive personal information (if collected).
Right to non-discrimination for exercising your rights.

How to exercise your rights: Email privacy@luxvivastudio.com or call (408) 896-7006. We will verify your request and respond as required by law. You may also authorize an agent to submit a request on your behalf.

Do Not Sell or Share My Personal Information (if applicable in the future).

8. International Visitors

Our website is operated in the United States and intended for U.S. audiences. If you access the site from outside the U.S., you understand that your information may be transferred to, stored, and processed in the U.S., where privacy laws may differ.

9. Children's Privacy

The site is not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that a child under 13 has provided personal information, we will delete it.

10. Changes to This Policy

We may update this Policy from time to time. The "Effective Date" above reflects the latest revision. Material changes will be highlighted on this page.

11. Contact Us

Luxviva Studio LLC
Email: privacy@luxvivastudio.com
Phone: (408) 896-7006

Have questions about your data?

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